LG&E, KU and ODP 3.0.4

The LG&E, KU and ODP mobile app is available at no cost to eligible customers (residential and most small businesses) and offers a range of convenient features. These include the ability to view and pay bills, access bill/payment history, establish bill reminders, sign up for paperless billing, monitor monthly usage, report power outages, manage accounts securely, and more. Users can easily log in using password, facial recognition (Face ID™), or fingerprint/touch ID™ authentication.

Key features of the app:

• Paying your Bill:
  • Effortlessly make payments using various methods like bank accounts, credit/debit cards, Amazon Pay, PayPal, and Venmo
  • Check account balance
  • Review payment history
  • Manage payments - one-time and Auto Pay
  • Control notifications for bills, power outages, and service requests
  • Opt-in for paperless billing
• Outage Information:
  • Report and track outages
  • Guest users can report outages without logging in
  • View outage status
  • Access real-time updates via the outage map without requiring a login
• Account Details:
  • View bills
  • Manage contact details such as phone numbers and email addresses
  • Analyze energy usage through a 12-month usage graph
  • Check account status
  • Easily switch between utility accounts using the account selection option
• Contact Us:
  • Contact customer service via phone or email for assistance